Privacy Policy

At Thread n Tradition, your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or make a purchase from us. By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit/debit card details or other payment details (processed securely via third-party payment gateways; we do not store your card information).
Order Details: Products purchased, purchase date, and order history.
Technical Data: IP address, browser type, device information, and website usage data via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your orders, products, and promotions
Improve our website, products, and customer service
Prevent fraudulent transactions and ensure website security
Send marketing emails (only if you opt-in)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

Trusted third parties: such as payment processors, shipping partners, and analytics providers, only to the extent necessary to perform our services.
Legal obligations: when required to comply with laws or respond to lawful requests and legal processes.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever completely secure, and you share information at your own risk.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience on our website, track website performance, and understand user behavior. You can modify your browser settings to refuse cookies, but this may affect some functionalities of our site.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Withdraw consent to marketing emails
Request a copy of the data we hold about you

To exercise these rights, please contact us at [your email address].

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised date. Your continued use of our site after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

📧 Email: [your email]
📍 Address: [your company’s physical address if applicable]
📞 Phone: [optional]